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Telfar Est. 2005, NYCAccessibility information

Shipping Policy

Domestic

  • NEW: At checkout, customers in the contiguous (lower 48) United States can choose our Holiday Delivery Guarantee option for $40. This shipping option guarantees your order will arrive before December 25th. It does not promise expedited shipping, only delivery before the holiday. All other shipping methods are not eligible for guaranteed holiday delivery.
  • Orders are generally processed within 3-5 business days. However, during high-volume drops or other seasonal peak periods, processing may take up to 14 business days (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking information as soon as your order ships.
  • Shipping typically takes 3-6 business days once the package has been picked up by the carrier, but delays from the carrier can happen.


International

  • We currently offer flat rate international shipping to select countries. Our shipping rates include duties and import taxes.
  • In accordance with EU law, TELFAR is required to collect VAT on applicable orders shipped to Europe. This VAT is collected and remitted to the EU in compliance with these regulations.
  • Orders are generally processed within 3-6 business days. However, during high-volume drops or other seasonal peak periods, processing may take up to 14 business days (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking information as soon as your order ships.
  • Shipping takes 10-14 business days once the package has been picked up by the carrier. This does not including any customs delays that may be out of our control.
  • We are unable to ship to international post office boxes.


Additional Info

  • We are unable to cancel or change your order after it is placed.
  • Orders with multiple items may require additional processing time.
  • Pre-order items will ship during the dates listed on the product page at time of purchase.
  • We are not responsible for lost or missing orders due to an incorrect shipping address provided by the customer.
  • Customer is responsible for any re-delivery fees.

 

Countries We Ship To

For a list of countries we currently ship to, please click here.


More shipping questions? See our FAQs.