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Telfar Est. 2005, NYCAccessibility information

Shipping Policy

Please note: orders placed after December 16 may not ship until after January 4, 2026.

Dometic

  • Orders are generally processed within 3-5 business days.

  • BUT, during high-volume drops, sales, or promos, processing may take up to 14 business days (excluding weekends and holidays).

  • As soon as your order ships, you'll get tracking info sent to your email.

  • Once the shipping carrier has your order it usually takes 3-6 business days to deliver, but delays from the carrier can happen. We can’t control this.

Holidays

  • Please note: As of December 10th, our Holiday Delivery Guarantee option is no longer available.

  • If you had selected this option at checkout, then your order is guaranteed to arrive by December 24th.

  • This option did NOT guarantee expedited shipping, only delivery before 12/25.

  • All other shipping methods do not guarantee holiday delivery.

International

  • We currently offer flat rate international shipping to select countries. Our shipping rates include duties and import taxes.

  • In accordance with EU law, TELFAR is required to collect VAT on applicable orders shipped to Europe. This VAT is collected and remitted to the EU in compliance with these regulations.

  • Orders are generally processed within 3-6 business days. However, during high-volume drops or other seasonal peak periods, processing may take up to 14 business days (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking information as soon as your order ships.

  • Shipping takes 10-14 business days once the package has been picked up by the carrier. This does not including any customs delays that may be out of our control.

  • We are unable to ship to international post office boxes.


Additional Info

  • We are unable to cancel or change your order after it is placed.

  • Orders with multiple items may require additional processing time.

  • Pre-order items will ship during the dates listed on the product page at time of purchase.

  • We are not responsible for lost or missing orders due to an incorrect shipping address provided by the customer.

  • Customer is responsible for any re-delivery fees.

 

Countries We Ship To

For a list of countries we currently ship to, please click here.


More shipping questions? See our FAQs.