ALL BAGS ARE FINAL SALE ITEMS. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
PRE-ORDER PRODUCTS CANNOT BE RETURNED.
SALE ITEMS
ANY DISCOUNTED ITEMS ARE FINAL SALE. NO RETURNS, CANCELLATIONS, OR EXCHANGES WILL BE ACCEPTED.
IN-STORE PURCHASES
ITEMS PURCHASED AT THE TELFAR NYC FLAGSHIP MUST BE RETURNED AT THE STORE IF ELIGIBLE.
ONLINE PURCHASES
ONLINE PURCHASES MUST BE RETURNED ONLINE FOLLOWING THE INSTRUCTIONS BELOW.
Returns must be initiated within 14 DAYS of the original order’s arrival.
Merchandise must be in unused condition with all labels attached to the product and original packaging intact.
Returning multiple products or orders will result in a longer processing time while we check each product.
Customers returning products internationally must pay all associated duties and taxes for the shipment, or TELFAR will not be able to accept the return.
We do not accept returns on Jewelry, unless in unopened condition.
Customer is responsible for return shipping costs + fees.
USA: A return label will be provided and return costs will be deducted from your refund amount.
INTERNATIONAL: You are responsible for purchasing your own shipping label plus all applicable duties and taxes.
Please note that all shipping costs are non-refundable.
